Calderkit
Last updated · 12 November 2026

Refund Policy

If a paid product doesn't work for you, ask for a refund within 14 days of purchase and you will get your money back. You don't need to give a reason.

To request a refund, use the link in your receipt email, or write to [email protected] with your order number.

One-time purchases

Full refund on request within 14 days of purchase. When the refund is issued, the licence is deactivated.

Subscriptions

  • You can cancel at any time from the link in your receipt email. You keep access until the end of the period you have paid for, and you won't be charged again.
  • Your first payment can be refunded in full within 14 days.
  • If a renewal charges you and you haven't used the product since, ask within 14 days of the renewal and we will refund it.

Usage packs

Packs of pages, conversions or credits can be refunded within 14 days of purchase for the part you haven't used.

How refunds are paid

Refunds are issued by our reseller, Dodo Payments, to the payment method you used. Most banks show the refund within 5 to 10 business days.

Repeated requests

This policy is meant to make buying risk-free. We may decline refunds that look like abuse, such as repeated purchase and refund of the same product.

This policy does not limit any rights you have under consumer law where you live.